Shipping
Shipping Costs
Shipping costs will be calculated upon weight and size at check out. We offer flat rate shipping for contiguous US & Canada. Flat Rate shipping is available on US orders over $99.
Tracking information is included with all standard shipments with the exception of letter mail packages & Stallion Econ line.
US orders are shipped with USPS. Orders within Canada are shipped via Canada Post or Stallion Express Econ line. If you require express shipping, please leave a note on your order or email us after you have placed an order.
Note: Stallion Econ line shipping option is not able to ship to PO BOX address.
Processing
We are committed to shipping out your orders as soon as possible. Orders will be processed and shipped in 1-3 business days. Suggested shipping times for pre-order items are listed in the product's page.If an item is back-ordered, you will be notified of additional processing time.
Delivery
| Location | Delivery Time |
|---|---|
| Canada | 3-10 business days |
| USA | 3-5 business days |
| International (Outside of America) | 10-20 business days |
We try our best to ship your items out as soon as possible, the delivery times may vary depending on a number of factors:
- Shipping company's processing times
- Custom examination
- Delays due to weather conditions, holidays, unexpected events
For a more accurate delivery times, please refer to the post-purchase email that will include tracking number for your order. If you did not receive a confirmation email, please check your spam folder or contact our customer support team and we will be happy to assist you. If the tracking number is absent from your confirmation email, please contact our support team and we will be happy to assist you.
DUTIES AND TAXES
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination.
Such charges are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.
Suteki Gifts does not have any responsibility on these additional charges that may apply.
The buyer is responsible for obtaining information regarding their country’s laws, regulations, and restrictions that may apply when purchasing our products. If a product is seized and destroyed by the customs, we will not be responsible for the losses, product, or shipping refunds. It is the buyer's responsibility to cover the shipping costs when the buyer wishes to have a second delivery attempt if the product is returned to Suteki Gifts.
PRE-ORDER
Thank you for considering pre-ordering items from our website. We want to ensure transparency and clarity regarding pre-order purchases.
Pre-order items are not immediately available for shipping. Your entire order, including pre-order items, will be shipped when all items are in stock and available for fulfillment.
Estimated arrival dates provided for pre-order items are subject to change due to factors beyond our control, such as manufacturing delays or unforeseen circumstances. We will make every effort to update you on any changes to the estimated arrival date.
We appreciate your support and patience.